Operations & Commercial Coordinator

Business Function: Custom Solutions

Business Team: Consumer Custom Delivery

Location:  Hyderabad

GlobalData is a world leading provider of data and analysis for Consumer, Technology, and Healthcare businesses. With offices in all major markets, we work with global brands delivering unique data and insight to enable informed business decisions, through a range of research services. These include online Intelligence Centres, reports, and consultancy services. We have over 40 years’ corporate experience with expertise in market planning and development, innovation and new product development, customer acquisition, competitive intelligence, and strategic planning.

GlobalData Consumer is the only data and analytics provider in this sector to cover the entire value chain from suppliers, manufacturers and distribution channels to trends and insights into consumer behaviour and market trends. GlobalData Consumer has a long-held reputation for providing valuable and in-depth market research initially built up in beverages and now operates across the FMCG market and related industries, including packaging, ingredients, soft drinks, beer, retail, foodservice, wines & spirits, cosmetics & toiletries and food.

Building on our 40 years of experience as the leading market research and analysis provider to the beverage industry, we have continually enhanced and refined our specialist research skills and market intelligence tools. We specialise in conducting online survey panels, producing in-depth market insights reports through qualitative and quantitative in-country analysis as well as offering clients a bespoke consultancy service tailored to address each client’s specific business needs.

Role Overview

Custom solutions are looking for an Operations & Commercial Coordinator to join the team. The main duties of the role are to support Senior Management in efficient delivery of operational tasks and day-to-day Sales Team administrative requirements. Strong communication skills and the ability to respond quickly are essential.

Responsibilities:

• Support the creation and refinement of dashboards and trackers related to sales activity, pipeline health, and overall business performance
• Help prepare client briefing materials for senior management meetings, including pulling key data points and drafting summaries
• Take ownership of administrative tasks to help free up time for strategic and client-facing priorities
• Coordinating and documenting internal and external meetings, following up on important actions and decisions from key meetings
• Preparing necessary materials/information for key weekly scheduling meetings
• Ensure compliance with company policies and procedures
• Coordinate stakeholder views and manage towards the best solution and processes
• Build and maintain positive relationships with internal teams
• Maintain calendars for all related stakeholders
• Provide ad-hoc support on internal initiatives and special projects as needed, with a focus on accuracy, speed, and discretion
• When required prepare weekly and monthly operational and commercial reports
• Reporting to Head of Delivery and Global Head of Consulting

Key Requirements:

• 2-3 years’ experience in related field or similar role
• Exceptional verbal, written and presentation skills
• Excellent communication and stakeholder management skills
• Capability to work effectively both independently and have a proactive mindset
• Ability to work flexibility around multiple team needs
• Proficiency in Microsoft applications including Word, Excel, and Outlook
• Experience working with Salesforce (CRM Systems)
• Commercial awareness and business acumen
• Strong organisation skills and good at multitasking
• Able to work on tight deadlines and strong time management skills