Job Title: Mid-Market Account Manager
Location: New York or London
Location type: Hybrid
Who we are…
GlobalData Healthcare is the leading intelligence provider for Pharma, Biotech and Medical Device companies, helping them decode markets, outmanoeuvre competitors, and reach more customers. We're at a pivotal growth moment: recently carved out from GlobalData with transformational investment behind us, and ambitious targets ahead.
The role…
This is a pure growth role, you'll own a portfolio of 50 mid-market biopharma, medtech, and/or professional services accounts, with full responsibility for upsell, expansion, and renewal. If you're a hunter who also or aspires to build lasting client relationships, this is your next move.
We’re looking for a Mid-Market Account Manager to join our Healthcare team where we are a leading business intelligence provider in the Pharmaceutical and Medical Device markets. Our platform enables organisations to evaluate partners and investors, plan new products and market entry to get ahead of their competition.
Key Responsibilities
- As a hunter, you will grow and maintain an existing client base by closing upsell sales and growing and retaining existing contracts
- Foster long term relationships and strategically map, plan, and execute a renewal plan to strengthen the retention for each of your 50 accounts.
- Be responsible for the full sales cycle and leverage sales support teams and other internal resources as needed.
- Achieve monthly sales targets for both upsell and renewals. If you are a quota crusher, this role is for you.
- What gets measured, grows! Achieve weekly KPIs to stay on track to achieve your specific goals (annual target, President’s Club, commission checks, stretch targets, annual awards, etc.)
- Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas, and contingency plans.
- Continually improve your product and industry knowledge while also understanding client pain points to ensure the best support can be offered to your customers and colleagues.
- Compete and collaborate with colleagues of all levels proactively, positively, and professionally.
- Work with C-suite, vice president and director level personas.
- Travel to see customers at least once per quarter.
What are we looking for...
- 5+ Years of B2B sales is required, ARR sales is preferred, industry sales is a bonus. Top performers without pharma experience are welcome to apply.
- Proven hunter with experience as an Account Executive, Business Development Executive, or Sales Development Representative.
- Account management experience translates best to this role when it’s focused on growing accounts as well as retaining and servicing customers at a high level.
- Foster long-term strategic relationships with key client stakeholders to renew your book of business.
- You’ll be joining a high-performance culture where the standards are high, and peers competitively and collaboratively push each other to be better
- As a top performer, you will need to demonstrate a proven track record of target achievement.
- Seller must have strong discovery skills to execute a consultative sale.
- Driven, competitive, assertive, intellectually curious, and gritty sales professionals make up the strongest parts of our team.
- We are currently three days a week in office in midtown Manhattan and may in the future go to four days.
- A growth mindset is required. Our award-winning leadership team is committed to growing our people and grow their careers.
- You will need to demonstrate a proven and successful track record of growing accounts.
What we offer:
- High growth, ambitious environment that offers unlimited opportunities for success
- Tailored training and development plans, including LinkedIn Learning and ongoing Learning and Development opportunities
- Competitive base salary plus OTE and attractive, uncapped commission structure
- Generous PTO policy
- Health, Dental and Vision insurance
- Pet Insurance
- Company sponsored Life insurance, AD&D, STD, and LTD
- Maternity and Paternity leave
- 401k Match
- Corporate gym rates
- Employee Assistance Program offering free confidential support on a range of issues such as work, wellbeing, money, health, and legal advice
Why now?
- Freshly carved out from GlobalData with significant investment, a rare chance to join at the inflection point
- Fast-paced, entrepreneurial environment with real ownership over your accounts and your earnings
- Award-winning leadership team with a genuine track record of developing and promoting sales talent
GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.