Research Associate

Title: Research Associate

Sector: Technology

Location: Remote

Who we are...

GlobalData is a specialist information services business helping clients decode the future, make better decisions, and reach more customers. Using unique data, expert analysis, and innovative solutions, we deliver intelligence across 20+ industries to 5,000+ customers worldwide.

Celent, part of GlobalData, provides technology research and consulting to financial institutions, helping clients harness technology for strategic advantage. We offer retained advisory services, primary research, and high-impact consulting on business opportunities within the financial services (FS) and insurance sectors.

Why join GlobalData?

GlobalData is at a pivotal growth stage following multiple acquisitions and new investment. We seek curious, ambitious, and courageous people to help us become the world’s most trusted source of strategic industry intelligence. Life here is fast-paced, collaborative, and entrepreneurial — where your contributions directly shape our success.

The role...

We are currently recruiting US-based Research Associates to work closely with the analyst team, providing timely and accurate telecom service pricing and promotional data. We work with some of the largest brands and companies in the world, helping thousands of companies, government organizations, and industry professionals make faster, better informed, decisions based upon our analysis and data.

What you will do...

- Work closely with the analyst team on various syndicated and bespoke projects.

- Day-to-day responsibilities will include but may not be limited to the daily collection of wireless/fixed service plans, pricing tiers, and promotional offers.

- Mystery shopping by phone, and occasionally in-store, may also be required as projects and client inquiries dictate.

- Accurately enter researched data into spreadsheets or databases and work with analyst team to keep records up to date.

- Work not only independently but also as part of a team to ensure content is produced to meet deadlines.

What we are looking for...

- Self-motivation and proactive mindset with the ability to work autonomously and within a team.

- Meticulous attention to detail and strong communication skills to accurately recognize and communicate changes to various plans and advertised terms as they occur.

- Excellent time management and organizational skills.

- Strong communication skills (written and verbal).

- Proficiency with Microsoft Office suite of products.

- Flexible schedule, as some projects require early morning (EST) collection.

- High school diploma and 3+ years of work history (in relevant field preferred).

Benefits

• High growth, ambitious environment that offers unlimited opportunities for success
• Tailored training and development plans, including LinkedIn Learning and ongoing Learning & Development opportunities
• Generous PTO policy
• Health, Dental & Vision insurance
• Pet Insurance
• Company sponsored Life insurance, AD&D, STD, & LTD
• Maternity and Paternity leave
• 401k Match
• Corporate gym rates
• Employee Assistance Program offering free confidential support on a range of issues such as work, wellbeing, money, health, and legal advice

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.