Senior Event Operations Manager - FTC

Job Title: Senior Event Operations Manager

Location: London

Location type: Hybrid

International travel (inc USA)                              

Who we are…

GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change.

By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what’s coming, move faster, and lead with confidence.

Our solutions are used by over 5,000 organizations across the world’s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth.

Why join GlobalData?

GlobalData Healthcare is GlobalData’s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world’s most successful organizations.​

Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people.

The role…

Arena International Healthcare Events, part of GlobalData Healthcare, runs 25 + international market leading conferences every year across a variety of sectors. Our growing international portfolio spans the UK, US, Europe and Asia.

Reporting to the Head of Event Operations and Delivery, we’re looking for an experienced, hands-on Senior Operations Manager who thrives on detail and has a passion for delivering excellence. You must be confident in managing and coordinating all processes and procedures associated with running multi-streamed, conferences and exhibitions.

Our event portfolio is in person and therefore flexibility to travel is a must. (6-8 events/year across the US, Europe and Asia) Experience of delivering live conferences and exhibitions will be essential to be successful in this role.

What you’ll be doing…

• Lead end to end event planning and onsite delivery of 6-8 events per year
• Budget ownership of assigned portfolio including post event reporting
• Venue sourcing and negotiating contracts
• Supplier sourcing, negotiation and procurement. Leveraging and building partnerships
• Planning and fulfilment of all services including AV, signage, F&B, staging, branding, travel, onsite materials and delegate packs
• Preparing and coordinating client comms - sponsors, delegates, speakers and associated partners
• Internal team liaison and collaboration with sales, delegate sales, marketing, design and finance
• Financial reporting, processing invoices, commissions, budget reconciliation
• Liaison with the design department to ensure timely and accurate production of signage, catalogues, and all event content
• Managing the event APP and lead capture services
• Industry research, driving new initiatives to support team development

What we’re looking for…

• Proven experience working with the events industry - conference/exhibition/meeting formats preferably (3+ years)
• High attention to detail
• Financial acumen, experience managing budgets up to £250k preferred
• Excellent communication skills – being able to liaise with all departments as well as work with multiple suppliers
• A proven ability to work to tight deadlines, with attention to detail under pressure on multiple events at once
• Excellent time management and organizational skills with experience of reporting on activity.
• High level of IT competency, including word and excel
• Excellent interpersonal skills – ability to deal with a wide range of stakeholders
• Ability to prioritise, plan and organize workload often with conflicting time constraints
• Flexible team player, with the ability to work under pressure to short deadlines
• Ability to use initiative and work largely self-directed
• People management, experience of managing direct reports
• Negotiation skills

In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit careers.globaldata.com

GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

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