GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world’s largest industries for companies, government organisations and industry professionals.
We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers.
Why join GlobalData?
GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world’s trusted source of strategic industry intelligence.
Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it’s the collaboration of our teams that have shaped our success and will continue to do so in the future.
The role…
The Commercial analyst’s role is focused on building strategic partnerships with GlobalData clients, helping to build and maintain strong relationships, while also managing the delivery of key consumer projects across analysis and data, to agreed time, scope and quality. Commercial analysts will be thought leaders in their sectors, allowing them to effectively review all insights produced in the delivery of projects, reports, datasets and customer facing presentations/briefings.
The commercial analyst will work with a range of stakeholders across the business such as sales, customer success, consultancy and directors to aid in the renewal and growth of leading customer subscriptions. A core part of the role will be building strategic partnerships with clients. Understanding company goals, objectives and annual planning cycles, will allow the commercial analyst to become a champion for clients within GlobalData. This goal will be achieved through GlobalData’s customer lifecycle and regular engagement.
What you’ll be doing…
Develop a dynamic content plan for your set of accounts allowing for key client engagement while also contributing to our syndicated product
Responsibility for growing renewal rates for the consumer sector and aiding in winning new business
Build and maintain strong relationships with GlobalData clients through engagement sessions and customer lifecycle
Present the insights of GlobalData with confidence through analyst briefings, webinars, research agendas, conferences and client meetings
Responsibility for new central initiatives and ad hoc requests from across the business
Develop working knowledge of multiple industries
Creation of industry insight reports providing thought leadership
Identification of hot topics and growth areas across the industry through key interaction with clients
Develop sector-level expertise and thought leadership
Train/Onboard internal stakeholders such as analysts and sales on a wide range of analysis tools and methods to ensure all team members can fulfil their tasks to a high standard.
Be a champion for customers needs within GlobalData ensuring our product offering aligns with the aims and goals of our customers
Flexibility to work directly with R&A teams on data and report production on occasions when we need to meet key targets
Responsible for leading cross-functional renewals meeting and associated reporting
Provide support to peers, managers, and analysis team, when needed to ensure success and build stronger delivery capabilities
Understand personas within businesses and how to talk to different types of clients to build stronger relationships
Create customer ready presentations and deliver executive briefings
What we’re looking for…
Strong data analysis skills
Strong presentation skills
Confidence to speak to industry professionals
Provide opinion and talk knowledgeably
Confident in front of customers
Engaging and Passionate
Ability to work under pressure and to tight deadlines
Strong written/verbal/oral communicator at all levels
Ability to engage effectively with different personality types
Strong analytical skills and attention to detail
Microsoft systems knowledge
Team player
Critical Thinker and problem solver
Strong organizational skills
Adaptability
Excellent decision-making and leadership capabilities
Able to demonstrate the Company values: Excellence; Innovation; Integrity; Responsibility; Inclusion; and Teamwork.
In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit careers.globaldata.com
GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
